Customer Data Privacy in Montana

Last updated: October 2026

When you contact Montana Pest Solutions, we may collect your name, phone number, email address, and the service address where you need help. If you submit a website form, we receive the information you enter, along with any details you choose to share about pest activity or access instructions. When you arrange a visit, we may record appointment dates, service preferences, and notes needed to plan the work.

Our website may also collect basic technical information, such as browser type, device details, pages visited, and general usage data through analytics tools. This helps us understand how visitors use the site.

Please avoid sending sensitive personal information through a form or email unless we specifically request it. We collect information that helps us respond to inquiries, arrange pest services, and operate our website.

Montana Pest Solutions may rely on outside service providers for functions such as appointment scheduling, payment processing, and website analytics. These providers may receive information needed to perform the task we use them for.

For example, a scheduling service may handle appointment details, while a payment service may process transaction information. Analytics tools may receive technical or usage information about visits to our website.

Each provider operates under its own privacy policy and practices. We do not control how an outside provider handles information once it is processed under that provider’s terms.

We encourage you to review the privacy information for any third-party service you use. We do not list specific providers here because the services supporting our business may change.

Our use of these tools is intended to support ordinary business operations, not to sell customer information or run advertising profiles. Contact us if you have questions about the types of services involved.

We keep information for as long as it is reasonably needed to respond to a request, provide service, maintain customer records, or meet applicable business, legal, and compliance needs. Service records may be retained to document work performed and support warranty or compliance requirements. The length of time can depend on the type of record and the reason it was collected.

We generally keep form submissions while an inquiry or service request is being handled, then retain relevant details as needed for business records. Information that is no longer needed may be deleted or removed from active systems, subject to recordkeeping obligations and technical limits.

You may ask us to delete information, and we will review the request and explain if certain records must be kept. Deletion from active systems may not immediately remove copies held in secure backups.