Typical job
A property owner spots a bald-faced hornet
The crew assesses the reported nest location and confirms the pest before selecting an approach. The technician explains the treatment plan and discusses the work area and any access considerations with the property owner. The owner understands the proposed scope and can keep people away from the work area as directed. Share the nest location clearly when describing the concern to the service team.
Typical job
A household reports mouse activity and wants
A technician inspects the reported problem and confirms the target pest before selecting treatment. The crew explains the plan, discusses relevant areas of the home, and shares practical guidance for before and after service. The household has a treatment plan suited to the inspection findings and knows what instructions to follow. Report where activity appears, and leave monitoring devices in place unless approved otherwise.